Stickerzzz
Support
Questions, bugs, ideas? Email support@eizdev.com — we usually reply within 2 working days. Please include your device model, OS version and the app version.
Frequently asked questions
I bought a plan but it isn’t unlocked.
Open the app’s plans screen or Settings and tap Restore purchases, signed in to the same Google account you bought it with.
How do I get a refund?
Refunds are handled by the store: Apple · Google Play.
Why do I need to connect Telegram?
Packs are published on Telegram under your account, and our bot @StickerzzzApp_bot creates them for you. You can make stickers without connecting and connect when you publish (Settings → Telegram).
I changed phones or cleared app data. Where are my packs?
Published packs stay on Telegram. Connect the same Telegram account again in Settings to see and edit them. Drafts were stored only on the old phone and can’t be recovered.
How do I delete a published pack?
Open the pack, tap ⋯ → Delete pack. It is deleted on Telegram too.
Where is my data stored?
Drafts and the photos you pick stay on your phone. Published packs live on Telegram under your account. Our server keeps only an anonymous app ID, your Telegram link, the list of packs you published and which plans you own — see the privacy policy.
How do I delete my data?
Settings → Clear app data deletes the data on your phone and disconnects Telegram; uninstalling does the same for the phone. To have your record on our server deleted too, email us — see the privacy policy.
How do I change my ad consent?
In Settings → Ad privacy choices (shown in the EEA, the UK and Switzerland, where consent applies). Ads Free and Premium turn off the full-screen ads; rewarded videos only play when you choose to watch one.